THE ratings of presidential team Joko Widodo-Jusuf Kalla dipped dangerously low before picking up again just a few days before polling day. Thanks to volunteers who staged a massive campaign online and went door to door at Islamic boarding schools, the decline was halted and the ratings rose again. Then they focused on pockets of die-hard Prabowo supporters and impacting positively on the campaign. How did the hundreds of thousands of Jokowi volunteers affect the swing voters and the skeptics to vote for Jokowi?